06 Sep 2010 
Support Center » Knowledgebase » How to test for Fax signal.
 How to test for Fax signal.
Article How to test for Fax signal.

If you are having issues faxing out to a failed destination please try the following quick step.

1) Using any normal phone with a working phone service. Dial the (Failing Fax Number)
2) Upon dialing wait on the line to hear SHARP Modem sounds. (If Modem sounds see Success)(If no sound or other message see step 3)
3) If you get a Voice recorded message please listen and follow instructions. If no sound or dead line please make sure your destination is valid.

Success) if you hear the sharp modem noises this clearly shows that a device is listening and ready for communication. You may hang up and send your fax using the proper methods.

If you have any other issues or continue to have this problem please let us know.

We are always here to assist! :)

Thank you for choosing Swanagain Live-Tech!

by: LC
____________________________
Swanagain Live-Tech
www.swanagain.com/support
800.959.4729 xHelp (4357)


Article Details
Article ID: 23
Created On: 10 May 2010 7:14 PM

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